Privacy Policy for Zanzi Soul Luxury Boutique Hotel.
Zanzi Soul Luxury Boutique Hotel (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our guests, website users, and customers. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make bookings, or interact with us in any way.
1. Information We Collect
We may collect and process the following types of personal data:
• Personal Information: Name, email address, phone number, nationality, and other identification details provided during bookings or inquiries.
• Payment Information: Credit/debit card details or other payment methods for booking and transaction purposes.
• Stay Information: Check-in/check-out dates, preferences, special requests, and feedback during your stay.
• Technical Data: IP address, browser type, and cookies when you use our website or digital platforms.
• Communication Records: Any correspondence via email, phone, or social media.
2. How We Use Your Information
Your personal data is used for:
• Processing reservations and payments.
• Enhancing your stay with personalized services and preferences.
• Communicating with you regarding bookings, offers, or updates.
• Marketing purposes, such as sending promotional materials (only if you’ve opted in).
• Ensuring the security and functionality of our website.
• Complying with legal and regulatory obligations.
3. Sharing Your Information
We may share your data with:
• Service Providers: Third-party vendors that assist with bookings, payments, or marketing.
• Legal Authorities: If required by law or for the protection of rights, property, or safety.
• Affiliated Properties: For seamless service delivery across our locations.
We do not sell, rent, or trade your personal information to third parties for commercial purposes.
